Terms & Conditions

1. Introduction

These Terms and Conditions ("Terms") govern your use of the kbaji website, mobile application, and all associated services (collectively, the "Platform"). kbaji is an online casino and sports betting platform operated for players based in Bangladesh. By registering an account, making a deposit, placing a wager, or otherwise using any feature of the Platform, you confirm that you have read, understood, and agreed to be bound by these Terms in full.

These Terms apply to all visitors, registered users, and any other persons who access or use the Platform. If you do not agree with any part of these Terms, you must immediately cease using the Platform. kbaji reserves the right to update these Terms at any time; continued use of the Platform following any update constitutes your acceptance of the revised Terms.

2. Key Rules at a Glance

The following summary highlights the most critical requirements for using kbaji. Full details for each rule appear in the relevant sections below.

3. Eligibility

To register and use kbaji you must satisfy all of the following eligibility conditions. kbaji may request proof of eligibility at any time, and failure to provide satisfactory proof may result in account suspension or termination.

• ›You must be at least 21 years of age at the time of registration.
• ›You must be physically located in Bangladesh when accessing the Platform.
• ›You must not be registered on any national self-exclusion list or have been previously barred by kbaji.
• ›You must act on your own behalf and not as an agent for any third party.
• ›You must provide true, accurate, and complete information during registration and keep that information current at all times.

4. Account Registration and Security

To access the full features of kbaji you must create a registered account. Each individual may hold only one account. Opening multiple accounts — whether under the same name, email address, phone number, payment method, device, or IP address — is strictly prohibited and will result in permanent closure of all associated accounts and forfeiture of any balances held within them.

You are solely responsible for maintaining the confidentiality of your login credentials. kbaji will never ask you for your password via any communication channel. Any activity conducted through your account — whether by you or a third party — is your responsibility. If you suspect unauthorised access to your account, you must contact kbaji support immediately at [email protected].

• ›Provide a valid phone number and email address during registration. These are used to verify your identity and contact you about account activity.
• ›Complete KYC verification before your first withdrawal request. Accepted documents include a National ID card (NID), passport, or driving licence.
• ›Keep your contact details up to date. Outdated information may delay withdrawals or cause communications to be missed.
• ›Do not share your account with any other person. Each account is for the exclusive use of the registered holder only.

5. Deposits and Withdrawals

kbaji processes all deposits and withdrawals in Bangladeshi Taka (৳ BDT). Supported payment methods include bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. Minimum and maximum transaction limits vary by payment method and are displayed in your account dashboard at the time of each transaction.

Withdrawals will only be processed to a payment method that is registered in your name and matches the method used for your most recent deposit, unless otherwise approved by kbaji. kbaji is not responsible for delays caused by third-party payment providers, bank processing times, or incorrect payment details submitted by the player.

• ›Deposits are credited to your account as soon as the payment is confirmed by the payment provider. bKash and Nagad deposits are typically instant.
• ›Withdrawal requests are reviewed within 24 hours on business days. Processing times may be longer during high-volume periods or where additional verification is required.
• ›kbaji reserves the right to request additional identity or source-of-funds verification before approving any withdrawal, regardless of whether KYC was previously completed.
• ›Players may not deposit funds on behalf of another person, nor use a payment method that does not belong to them.
• ›Any funds deposited in error must be reported to kbaji support immediately. kbaji will make reasonable efforts to reverse erroneous transactions but cannot guarantee recovery in all cases.

6. Bonuses and Promotions

kbaji may from time to time offer bonuses, free spins, cashback promotions, and other incentives to eligible players. All bonuses are subject to specific terms and conditions that are communicated at the time the bonus is offered. Where a conflict arises between these general Terms and the specific terms of a bonus, the specific bonus terms will prevail.

Bonus funds are typically subject to a wagering requirement before they can be withdrawn as cash. The applicable wagering requirement, eligible games, minimum odds, and time limits will be stated in the specific promotion terms. Players must read and understand these requirements before accepting any bonus.

• ›Only one welcome bonus may be claimed per player. Duplicate accounts created to claim multiple welcome bonuses will be closed and all associated bonuses forfeited.
• ›kbaji reserves the right to cancel, modify, or withdraw any promotion at any time without prior notice if fraud or abuse is detected or suspected.
• ›Bonus funds and winnings derived from bonus play may be forfeited if the applicable wagering requirement is not met within the stated time period.
• ›Promotions are intended for recreational players. kbaji may exclude professional gamblers, syndicates, or persons using betting strategies designed to exploit promotional terms from participating in any promotion.

7. Prohibited Conduct

The following activities are strictly prohibited on kbaji. Violation of any of these rules may result in the immediate suspension or permanent closure of your account, forfeiture of balances, and reporting to relevant authorities where required by law.

• ›Using automated software, bots, scripts, or any artificial intelligence tools to place bets, access account features, or gain an unfair advantage.
• ›Colluding with other players, match-fixing, or engaging in any form of cheating or fraud that distorts the outcome of games or wagers.
• ›Money laundering or using the Platform to transfer, conceal, or process funds derived from illegal activities.
• ›Providing false, misleading, or fraudulent information during registration, KYC verification, or any subsequent identity check.
• ›Attempting to exploit software bugs, errors, or vulnerabilities in the Platform to gain a financial advantage. Any such exploits discovered must be reported to kbaji immediately.

8. Intellectual Property

All content on the kbaji Platform — including but not limited to the website design, logo, graphics, text, software, game interfaces, and promotional materials — is the property of kbaji or its licensors and is protected by applicable intellectual property law. You may not reproduce, distribute, modify, publicly display, or create derivative works from any Platform content without the prior written permission of kbaji.

The kbaji brand name and logo are registered marks. Unauthorised use of either in connection with any commercial activity is strictly prohibited. Nothing in these Terms grants you any licence or right to use any kbaji intellectual property beyond accessing the Platform for personal, non-commercial use in accordance with these Terms.

9. Limitation of Liability

To the fullest extent permitted by applicable law, kbaji shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of wagering funds, missed betting opportunities, or technical interruptions. This limitation applies regardless of the theory of liability and even if kbaji has been advised of the possibility of such damages.

kbaji does not warrant that the Platform will be available at all times, free from errors, or that defects will be corrected. We will use reasonable endeavours to maintain Platform availability but cannot guarantee uninterrupted service. Scheduled maintenance will be communicated in advance where reasonably practicable.

10. Responsible Gaming

kbaji is committed to promoting responsible gaming. We provide tools including deposit limits, session time reminders, cooling-off periods, and self-exclusion options to help players manage their gaming activity. These tools are accessible from your account settings at any time. If you feel that your gambling is becoming a problem, we strongly encourage you to use these tools and to contact our support team at [email protected] for guidance on further resources.

11. Changes to These Terms

kbaji reserves the right to amend, update, or replace these Terms at any time. When material changes are made, we will notify registered users via email or an in-platform notification at least 7 days before the changes take effect, where practicable. The updated Terms will be published on this page with a revised "Last Updated" date.

Your continued use of the Platform after any such changes constitutes your acceptance of the new Terms. If you do not agree to the revised Terms, you must stop using the Platform and, if you wish to close your account, contact support at [email protected].

12. Governing Law and Disputes

These Terms and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the laws applicable to online gaming operations in the relevant jurisdiction. kbaji will use its best efforts to resolve any disputes amicably through its customer support team in the first instance. If a dispute cannot be resolved informally, both parties agree to pursue resolution through the appropriate formal channels. Nothing in this clause limits a player's statutory rights.

13. Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions or any aspect of the kbaji Platform, our support team is available around the clock to assist you.

Email us at: [email protected]